Terms and conditions

PAYMENT TERMS:
A non-refundable deposit of £500.00 or the deposit amount agreed is required at the time of booking when a legal contractual agreement is made between Amor Media Productions Ltd and the client.  The remaining balance must be made in full four weeks prior to the event. Prices are correct at the time of booking, however any changes after the booking will be subject to current pricing and availability.

CANCELLATIONS:

In the event of the client cancelling the booking, Amor Media Productions Ltd will charge a cancellation fee in accordance to the following structure: £500 (booking fee) if cancelled more than one month prior to the date of the event; 100% of the agreed fee if cancelled less than 1 month prior to the date of the event.

REFUNDS:
The client may be entitled to a full refund for the following reasons:

  1. Amor Media Productions Ltd does not capture the event on film/camera due to gross negligence, absence, operator error or damage or loss of audio/video/photographic recording equipment.
  2. Amor Media Productions Ltd is unable to produce the final video/photographs or raw footage due to damage or loss of equipment or raw footage as a result of gross negligence, absence or operator error.
  3. Amor Media Productions Ltd terminates the relationship with the client prior to the event date.

The client may be entitled to a partial refund for the following reasons:

  1. Amor Media Productions Ltd does not capture the event on film/camera due to delay or failure of the program as a result of an act of God, natural disaster, strikes, transportation failure, fire, failure of others to deliver services, equipment or materials, death in the family, theft, or any other act beyond the control of Amor Media Productions Ltd

The client is not entitled to a refund, full or partial, for any of the following reasons:

  1. The client is unsatisfied with the finished video.
  2.  The client changes the date, time or location of the event and/or reception venue.

SHORT NOTICE BOOKING:
In the event that the client books Amor Media Productions Ltd for video and photographic services within seven (10) calendar days from the date of the event, a one-time fee equaling ten percent (10%) of the total combined cost of the agreed package and selected add-on items will be added to the total cost to the client.

TRAVEL:
Amor Media Productions Ltd will not charge for any travel costs that are incurred where the clients chosen location is within 50 miles of Greater Manchester. Amor Media Productions Ltd will charge £0.40 per mile when it exceeds a 50 miles radius. Amor Media Productions will also charge for overnight accommodation for events that are expected to finish later then 9pm and where the traveling distance is more than two hours after this time. All charges for travel and accommodation will be discussed with the client prior to making a booking and the total price quoted will include both these costs.

EQUAL SUBSTITUTION:
Amor Media Productions Ltd reserves the right to make substitutions to video production equipment including, but not limited to video cameras, photography cameras and audio recording devices in the event that the advertised video/photographic production equipment is unavailable due to damage, loss, theft, or any other condition that prevents its use. Amor Media Productions Ltd also reserves the right to make substitutions or sub- contracts for videographers/photographers/film editors labor in the event that any of the staff working on behalf of Amor Media Productions Ltd are unavailable for the event.  The client understands and agrees that any equipment or labor substitutions made by Amor Media Productions Ltd do not constitute a breach or cancellation of any part of this agreement.

DAMAGE TO EQUIPMENT:
The client agrees to accept full financial responsibility for the repair or replacement costs of any of Amor Media Productions Ltd equipment that sustains damage as a direct or indirect result of the actions of any guest in attendance during the event, ceremony, reception or associated events, invited or not.  The client agrees to pay for the replacement costs of any of Amor Media Productions’ equipment in the event that the repair costs are greater than the replacement costs, or if the amount of time needed to facilitate the necessary repairs prevent Amor Media Productions Ltd from using the equipment for another client, already booked or not.  The client is not responsible for the repair or replacement costs of any equipment that sustains damage as a result of the direct or indirect actions of any contracted service provider or venue employees.

INCLEMENT WEATHER:
The client is responsible for obtaining an inclement weather* alternate location or temporary covering for Amor Media Productions’ videographers, photographers and equipment.  If the client is unable to secure such inclement weather accommodations, then the client understands and agrees that Amor Media Productions Ltd will cease filming and remove all equipment from the affected areas while the inclement weather persists.  The client understands that no refunds will be given due to Amor Media Productions Ltd ceasing filming due to inclement weather.

*Inclement weather includes, but is not limited to: Precipitation (hail, mist, rain, sleet or snow) of any intensity, wind speeds above 30mph, thunder 30 seconds or less from preceding lighting flash, excessive heat (above 95 degrees) or cold (below 32 degrees).

LOW LIGHT FILMING: 
The client understands that Amor Media Productions Ltd does not provide any form of artificial light for filming in normal circumstances, but instead uses 3CCD light sensitive video cameras to capture the best footage using the existing lighting conditions.  The client understands that if there is insufficient natural or artificial light the image quality of the captured video will be greatly reduced. Amor Media Productions Ltd is not responsible for any unusable or poor quality footage due to insufficient lighting. Amor Media Productions Ltd will however in exceptional circumstances provide adequate lighting if it believes that venue lighting will result in poor video quality.

AMBIENT AUDIO: 
Amor Media Productions Ltd is not responsible for any unusable or poor quality audio due to interference from wind, animals, traffic, bodies of water, fountains, airplanes, guests talking, or other background audio elements present during filming.  Additionally, Amor Media Productions Ltd is not responsible for unusable or poor quality audio due to non-amplified ceremony or reception events. 

NON-CONTRACTED VIDEOGRAPHERS AND PHOTOGRAPHERS: 

The client agrees to take any necessary proactive or reactive measures to ensure that any non-contracted photographers or videographers, such as guests and family members, will not impede or interfere with Amor Media Productions Ltd’s videographers/photographers.  The client understands that Amor Media Productions Ltd’s videographers/photographers will make all reasonable efforts to work with or around any non-contracted videographers or photographers.  The client also understands that Amor Media Productions Ltd is not responsible for any unusable or poor quality footage due to interference or impedance by non-contracted videographers or photographers. 

CREATIVE AND ARTISTIC FREEDOM: 
The client agrees to give Amor Media Productions Ltd full creative and artistic freedom for all on-location filming, photography, post-production digital video/photo editing, and final DVD/album production.  Amor Media Productions Ltd does not guarantee to capture any specific item of footage/image and the Videographers / Photographers judgement regarding filming and photographic conditions and what is captured shall be deemed correct.

The client is responsible for notifying Amor Media Productions Ltd of any special requests before any on-location filming/photography or post-production digital video/photo editing. Amor Media Productions Ltd will allow the client an opportunity to view the wedding video in a final draft format.  It is the client's responsibility to make any editing requests during this time.  If no editing requests are made within five (5) business days from the date Amor Media Productions Ltd mails the final draft DVD to the client, the client agrees to accept the final video as-is, and revokes any rights to request changes to be make to the final video by Amor Media Productions Ltd. Any amendments or changes after delivery will be charged at our normal studio rate. 

MEALS AND BEVERAGES: 

Amor Media Productions Ltd assumes that sufficient food, beverages and seating will be provided by the client for all videographers/photographers attending the event.  In the event that the client is unable to provide sufficient food and beverages, the client understands that Amor Media Productions Ltd will cease filming in order to travel off-site and obtain food and beverages for all videographers/photographers.  The client understands and agrees that Amor Media Productions Ltd is not responsible for any footage that is not captured while the videographers are obtaining or eating their meals. 

BREAKS: 
The client understands that Amor Media Productions Ltd’s videographers/photographers will be required to take occasional seated rest breaks during the filming of the event.  The client also understands that Amor Media Productions Ltd’s videographers/photographers may also be required to take occasional restroom breaks at any point during the filming process.  The client understands that Amor Media Productions Ltd’s videographers/photographers will make every reasonable attempt to schedule breaks in-between scheduled key events. 

COPYRIGHT: 
Most films, videotapes, television programs, musical and audio recordings and many other materials are copyrighted.  Unauthorized use of recordings or other copyrighted material is contrary to the provision of the copyright law.  The client is solely responsible for obtaining copyright permission and any other necessary licensing of property used in this video production by Amor Media Productions Ltd. For corporate customers we will draft a copyright agreement according to our client’s specific requirements.

OWNERSHIP & USAGE: 

Amor Media Productions Ltd retains full copyright and ownership of all footage/images captured by its videographers/photographers in accordance with the Copyright, Design & Patents Act 1988. Amor Media Productions Ltd can provide the client with a copy of the raw footage/images at an additional charge per the client's request. Clients are strictly prohibited to reproduce or transmit captured footage/images over television, radio and Internet. Clients are only entitled to private usage rights.  The client understands and acknowledges that any infringement of Amor Media Productions Ltd’s copyright is unlawful and will be regarded as a criminal offence.  Amor Media Productions Ltd can use both footage captured and photographic stills for promotional marketing purposes and consent for this is hereby given by the client. Clients may apply in writing to exclude their video footage from promotional use, however a consideration equal to 15% of the final production fee will apply.

CHANGES TO TERMS AND CONDITIONS: 

Amor Media Productions Ltd reserves the right to make changes to the terms and conditions at any time. Amor Media Productions Ltd will require the client to agree to any changes made to the terms and conditions prior to the execution of contracted services as long as the changes do not negatively influence the total cost of services, or services provided to the client.  The client understands that refusal to agree to an updated terms and conditions is grounds for Amor Media Productions Ltd to terminate the relationship with the client without refund.  

ATTENDANCE & OVERTIME: 
All our crew will attend for the number of hours booked, this includes time required to set up equipment, capturing scene setting footage and transferring between locations where appropriate. Unless indicated in writing, Amor Media Productions Ltd will automatically charge the client for additional hours of on-site filming time should the purchased amount of filming time expire prior to the end of the ceremony and/or reception/ event. This will be charged at £125 per hour for each Videographer and Photographer. If the client chooses to opt-out of automatic overtime then the client understands that Amor Media Productions Ltd will cease filming immediately at the end of the purchased amount of filming time.  Bookings over 6 hours attendance by our crew will entitle al staff to take a minimum 30 min break (taken at mutually convenient point). The client is required to provide a two course hot meal and refreshments at this time. This should be served promptly to ensure that the crew is ready to resume filming when needed.

EDITING & DELIVERY: 
Amor Media Productions Ltd will take a minimum of 3-6 months to carry out the post-production work for both videography and photography assignments.  Work will only commence when all outstanding payments and information requests are settled. Clients must inform Amor Media Productions Ltd prior to booking if they have deadlines, for which there will be an additional cost. There may be delays if the client fails to inform Amor Media Productions Ltd in writing any written information requested pre/post event to aid the editorial team in the final production.  The Creative Director is responsible for overseeing all post-production work and his creative and technical judgement regarding all wok is final. Amor Media Productions will not charge for any technical errors made within the control of the editorial team.  All creative and editorial changes will be considered at the Creative Directors discretion and charged for at our studio rate of £50/hr (minimum charge is £150).

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